OYILI
Skip to main content

Oyili Outsourcing

OUR SERVICES

Choose the Pillar You Need Most

IT STAFFING

IT STAFFING

Dedicated developers who build and ship product inside your stack, fluent in JavaScript, Python, and modern frameworks.

01

  • Product development & engineering
  • Feature builds & shipping
  • Support & Integrations (secondary)
  • QA & release support
CREATIVE & CONTENT

CREATIVE & CONTENT

Turns whatever you already have, a call, a webinar, a half-finished idea, into a steady drumbeat of on-brand content.

02

  • Long-form repurposing
  • Graphics & captions
  • Scheduling & publishing
  • Brand voice QA
CX DESK

CX DESK

Reliable Tier-1 coverage across chat, email, and voice, with clear human escalation paths.

03

  • Chat, email & voice triage
  • Clear human escalation paths
  • FRT & CSAT tracking
  • Light automation for repeat questions
OPERATIONS AS A SERVICE

OPERATIONS AS A SERVICE

Your inbox, calendar, CRM hygiene, and pipeline, run as a managed operating layer with a weekly KPI pack.

04

  • Ops VA Pods
  • Revenue Ops Assist
  • Weekly KPI dashboard
  • Outcome-based SLAs

HOW EVERY POD RUNS

The Same Structure
Behind Every Service

Documented SOPs

Documented SOPs

Every pod works from written processes, so quality does not depend on one person remembering how things are done.

Agreed SLAs

Agreed SLAs

Response times, turnaround, and outcomes are agreed up front and tracked every week.

Built-In QA

Built-In QA

A QA lead audits a random 5% of delivered work, and findings feed back into the SOPs.

Weekly Scorecards

Weekly Scorecards

You get a clear weekly view of what was delivered, how it performed, and what needs your input.

PROCESS

From First Call
To Running Pod

A clear, repeatable path from discovery to a pod that reports back every week.

Book a Discovery Call
Discovery Call
//01

Discovery Call

We learn about your goals, tools, volumes, and the work that keeps slipping through the cracks.

Pilot Proposal
//02

Pilot Proposal

Within 48 hours, we send a scoped 2-week paid pilot with clear success criteria, not a generic sales deck.

Pilot & Onboarding
//03

Pilot & Onboarding

Your pod is assembled, onboarded to your tools, and starts working to documented SOPs.

Scale & Report
//04

Scale & Report

Once the pilot proves the fit, we scale the pod and report on agreed KPIs every week.

FAQS

Choosing the Right Service

Start where the pressure is highest. If your roadmap is stalled, that's IT Staffing. If admin is eating your week, it's Ops VA Pods. We'll help you decide on the discovery call.

Yes. Many clients start with one pod and add another once the first is running smoothly. Each pod keeps its own lead and reporting.

Ops VA Pods cover general operations like inbox, calendar, and admin. RevOps Assist focuses on sales operations: CRM data, lead research, and pipeline reporting.

Yes. Every engagement starts with a 2-week paid pilot with success criteria agreed up front, so you can judge the fit before committing.

Pricing depends on the service, team size, and coverage hours. After the discovery call, we send a tailored quote with your pilot proposal.